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My Virtual Assistance Services

Social Media Management, Blog Management, Data Entry

Transcription, Email Management, Customer Service

01 Social Media Management

 

  • Branded account set up

  • Scheduling updates

  • Original content creation

  • Setting up scheduling tools 

  • Interacting with followers

02 Blog Management

  • Uploading and formatting posts

  • Adding inbound and outbound links to posts

  • Sourcing photos

  • Creating graphics and adding them to the posts

  • Optimizing the SEO of the post

03 Data Entry

  • Enters information for effective record keeping

  • Organizing files

  • Collecting data

04 Transcription

  • Converting speech (live or recorded) to written or electronic document

  • Providing service to business, legal or medical purposes

05 Email Management

 

  • Checking client’s email inbox

  • Setting up a system for labeling, replying or archiving incoming emails

  • Setting up automatic filters

  • Keeping a list of frequently asked questions; it might come in handy when your client needs new content ideas

06 Customer Service

 

  • On-boarding new clients

  • Responding to recurring customer inquiries 

  • Regularly checking in with long-term clients

  • Dealing with customer complaints and refund requests

© 2018 by Virtual Assistant Kathy Alegro 

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